9 Mar
2011
Photo: Swamplot
This morning was one of those Hectic Mornings. I was rushing to get my son’s bag packed for today’s snowshoe outing with his class. Of course, today was the day when his long underwear, ski socks, and gloves were hiding in Full Stealth Mode. It was becoming quite clear that we were going to be late. This particular son was not very happy about going on this outing, because he wasn’t sure what exactly was planned. He likes to have a Detailed Itinerary before he goes out to do something new. Since he didn’t know what exactly was going to happen that day, he was Capital G Grumpy. His grumpiness quickly spread like dominoes through the whole family. Soon we were all muttering, frowning and stomping around the house in search of the elusive winter gear.
I was amazed at how I let my mood go from happy to grumpy in a mere matter of seconds. This sudden mood switch made me think of a good friend of mine who told me the story of the Law of the Garbage Truck. She had heard about a guy who was sightseeing in New York. He jumped in the back of a taxi and headed toward Central Park. They were calmly driving down the Lower West Side when suddenly a car jumped right in front of the taxi. The taxi driver honked and slammed on his brakes, just inches away from plowing into the back of the offending car. The crazy driver had the nerve to turn around and unleash a stream of profanity at the taxi driver. The taxi driver just leaned back, smiled and gave him a big friendly wave. When the tourist asked the driver why he was so friendly to such an obvious jerk, he said that most people live their lives like garbage trucks - carrying around a big garbage pile of anger, stress, frustration and fear. The more and more garbage they collect, the more they need to find a place to get rid of it. And if you aren't careful, they will take their pile of garbage and dump it all over you. He suggested to the tourist that the next time someone with a garbage truck full of negativity is headed his way, just smile, wave and wish him well.
Reflecting back on what happened this morning, it's obvious I should have acknowledged my son's frustrations, and calmly helped him think through the various places where his winter gear might be hiding. Service with a smile.
Next time, when I see a big garbage truck coming, I'll be ready. With a smile, a wave, or a hug. Maybe all three.